1. Who is the Credit Counselling Society? 

The Credit Counselling Society is a non-profit service for Canadian consumers. We have helped more than 900,000 Canadians solve debt problems, manage money better and discover how to use credit responsibly. Click on the "About Us" tab to learn more.

2. What is the CCS Learning Hub? 

The CCS Learning Hub is a online learning platform for consumers to expand their financial knowledge. The courses are structured to be between 5-10 minutes long so you can make the most of your learning anytime and anywhere. 

3. How do I register for the CCS Learning Hub? 

As a first time user, you will have to sign up and create an account.

If you have logged in before, you will use the same username name and password created at sign-up to access the CCS Learning Hub.

Once registered, you can use the CCS Learning Hub at any time, free of charge.  

4. Why is my account showing as "Inactive"?  

Your account is "inactive" because you likely did not confirm your account when you registered for the Learning Hub. New registrants will receive an email asking to confirm their account. If you did not receive this email, please check your junk and spam folder(s).

If you need further assistance to activate your account, please email: training@nomoredebts.org  

5. How do I log in if I have forgotten my password?  

You can reset your password by opening up the log-in window and clicking on the "Forgot my password?" option.  

6. Why am I being asked to update my profile when I sign in? 

You are being asked to update your information when you sign in because the required registration information has changed since you first signed up. You will be asked to update your information each time you sign in until your new information has been updated.  

7. What software do I need to use the CCS Learning Hub? 

All you need to access the CCS Learning Hub is a recent version of a modern Web browser, such as Internet Explorer, Firefox, Chrome or Safari. If you experience technical difficulties please contact: training@nomoredebts.org  

8. How can I bring this training into my workplace or organization?

If you are interested in financial wellness curriculum for your workplace or organization; please email us at: education@nomoredebts.org  

Couldn't find the help you are looking for? 

Please email us at: training@nomoredebts.org